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Fiskars Supplier code of conduct

Fiskars Suppliers Code of Conduct document is based on recognized international standards, principles and best practices, and is compliant with the Fiskars Code of Conduct. Fiskars and its suppliers are always subject to additional responsibility requirements stated by local, national and/or international law.

Labor and human rights

Suppliers shall commit themselves to uphold the human rights of workers. Workers shall be treated with dignity and respect at all times.

Freedom of Association
In accordance with applicable laws and regulations, workers shall have rights to associate freely, form and join workers organizations, seek representation, and bargain collectively. Workers who choose to belong to trade unions (subject to laws and regulations) shall be free of pressure or influence from the supplier.

Prevention of Under Age Labor
The minimum age for employment shall be 15 years, or the minimum age for employment in that country, or the age for completing compulsory education in that country, whichever is highest. However, referring to the strict rules of ILO and potential national laws, Fiskars shall allow persons aged 14 to 15 years into light work. A young person less than 18 years shall not be given admission to work, which might jeopardize health or safety.

Prevention of Involuntary Labor
Any form of forced, bonded, indentured, or involuntary prison labor shall not to be used. All work shall be voluntary, and workers shall be free to leave work or terminate their employment upon reasonable notice. As a condition of employment, no one has the right to require workers to surrender government-issued identification, passport, work permits, or any other unreasonable deposits.

Fair Treatment
The workplace shall be free of harassment. Workers shall not be threatened in any way or subject to any sort of harsh or inhumane treatment, which includes (but is not restricted to) mental or physical coercion, sexual harassment or abuse, corporal punishment, verbal abuse, or unreasonable restrictions regarding entering or exiting company provided facilities.

Fiskars does not tolerate any sort of discrimination based on (but not restricted to) race, color, ethnicity or national origin, age, gender, sexual orientation, disability, religious views, political affiliation, union membership, medical tests, or marital status.

Work Contracts and Terms of Employment
For every worker, a written contract shall state the terms of employment. Workers contracts shall specify all pivotal information, such as information related to occupational hazards. Contracts shall be in a language understood by the workers. Workers shall have understood the contract, signed the contract, and been given a copy of the contract.

The policy of terminating the work contract shall be fair relative to the nature and duration of the employment, and no sort of discrimination or unfair punishment is tolerated by Fiskars. Only workers with a legal right to work shall be employed. Workers' legal status to work shall be validated by reviewing original documentation before commencement of work. Home working is prohibited due to the nature of products of Fiskars.

Working Hours
Working hours or overtime hours shall not exceed the maximum permitted by applicable laws and regulations. Overtime shall always be voluntary, and workers shall be given reasonable notice for overtime.

During working hours regular and appropriate break periods shall be provided, with the minimum requirement being appropriate meal and refreshment breaks. Workers shall be given at least one day off in every seven days. Workers shall be entitled to vacation, leave time and statutory holidays according to applicable local laws and regulations.

Wages and Other Benefits
Wages shall comply with the national laws and possible industrial standards and regulations related to wages and remuneration. Workers shall be entitled to minimum wage and all legally mandated benefits. As mandated by applicable laws and regulations, all social security and insurance benefits shall be paid, and overtime shall be compensated at the premium rate.

Deductions from wages shall not to be made for disciplinary purposes. In case of allowance deductions (for example food and accommodation), principles shall be clearly communicated to workers, and the amount of deductions shall be reasonable when compared to the total wage.

Suppliers shall pay workers monthly (at least) and on time, clearly conveying the basis for which workers are being paid. Workers shall receive pay slips clearly stating at least hours worked, wage, and all deductions taken. A system shall be in place to verify and accurately record payroll, deductions and the hours worked by employees. Wages and benefits shall be paid either in cash, by cheque or bank transfer.

Health and safety

Suppliers shall commit to ensuring safe working conditions and a healthy working environment for their workers. This prevents work-related injuries and illnesses, improves the well-being of workers, increases productivity, and promotes the quality of products, among other things. The supplier shall assign a senior management representative responsible for health and safety.

Emergency Preparedness and Prevention
Suppliers shall be prepared for emergency situations. This includes worker notification and evacuation procedures, emergency training and drills, appropriate first-aid supplies, appropriate fire detection and suppression equipment, and adequate exit facilities.

Occupational Safety
Suppliers shall comply with all the applicable health and safety related laws and regulations. Suppliers shall provide their workers with, for instance, appropriate personal protective equipment and first aid equipment at all areas. Workers shall never be disciplined for raising safety concerns and for refusing working in an unsafe environment.

Clear procedures shall be in place to identify, manage, record and report occupational injuries and illnesses appropriately. Suppliers shall implement corrective actions to eliminate the root causes of injuries and illnesses. Where hazardous substances are used, relevant supervision, controls and emergency plans shall be provided. Suppliers shall ensure washing facilities near acids and other corrosive substances. Electrical equipment and wires shall be safely insulated, equipped with safety fuses and regularly inspected and repaired.

Health and Safety Communication
Workers shall be provided with appropriate and regular workplace health and safety related information and training, including fire training, production safety, and correct use of protective equipment and first aid equipment. Clear safety warning signs, in the primary language of the workers, shall be displayed on relevant equipment and hazardous or toxic substances or objects.

Factory Environment and Hygiene
The factory shall be kept at a comfortable temperature, have adequate lightning and be suitably ventilated, according to the nature of production. Work sites shall be adequately clean and hygienic. There shall be access to clean drinking water, clean toilet and washing facilities, and female sanitation rooms near the worksites. There shall also be a comfortable rest area, separate from the general working environment, to allow workers to take a break.

Physically Demanding Tasks and Ergonomics
Suppliers shall identify physically demanding tasks, and evaluate and control worker exposure to these tasks. Examples of these tasks include heavy lifting and heavy material handling, prolonged standing and highly repetitive tasks. Suppliers shall ensure that workers are not subject to unnecessarily poor work ergonomics, and this applies especially to physically demanding tasks.

Dormitory and Dining
Dormitory facilities shall be constructed and maintained in accordance with all applicable laws and regulations, and they shall be clearly segregated from the factory and production area. All dormitory buildings shall be clean and safe and workers shall be able to enter and leave the dormitory buildings freely at any hour. There shall be clean toilet facilities, access to potable water, and sanitary food preparation and storage facilities. All dormitory facilities shall also provide workers with reasonable personal space, adequate heat and ventilation and clean shower and bathrooms.


As an integral part of Fiskars’ values and operations, Fiskars expects its suppliers to share the same considerations of mitigating harmful impacts on the environment and climate. There shall be an environmentally trained person employed at or supporting the supplier.

Environmental Permits and Reporting
Suppliers shall make sure that they obtain, keep current, and follow the reporting guidelines of all the required environmental permits and registrations.

Environmental Management System
Suppliers shall document and implement a relevant environmental management system (EMS).

Hazardous Materials and Product Safety
Suppliers shall identify hazardous materials, chemicals and substances, and ensure their safe handling, movement, storage, recycling, reuse and disposal. All the applicable laws and regulations related to hazardous materials, chemicals and substances shall be strictly followed. Supplier shall comply with material restrictions and product safety requirements set by applicable laws and regulations (e.g. REACH) and Fiskars, and continuously maintain records of full raw material content data. Suppliers shall ensure that key employees are aware of and trained in product safety practices.

Waste Management, Pollution Prevention and Resource Reduction
Prior to discharge or disposal, suppliers shall characterize and treat wastewater, solid waste and air emissions appropriately and according to applicable laws and regulations. Suppliers shall implement and demonstrate sound measures to reduce or eliminate, at a relevant extent, solid waste, wastewater and air emissions in their production and facilities. Recycling, re-using and substituting materials are essential for this activity. All suppliers, which Fiskars regards important in this respect, shall work with Fiskars to measure, report and set reduction targets for energy usage, material usage and waste management.

Business Ethics
Fiskars requires its suppliers to commit to the highest standards of ethical conduct.

Integrity, Transparency and Fair Business
Fiskars does not tolerate any form of corruption, extortion or embezzlement. Suppliers shall strictly follow all the applicable anti-corruption laws and regulations. Suppliers of Fiskars are always expected to uphold standards to safeguard fair conduct of business, competition, and not to obtain any undue advantages. All the information concerning financial situation, performance and business activities shall be disclosed according to applicable laws, regulations and industry practices.

Protection of Intellectual Property
Suppliers shall understand their role as custodians of customers’ information. Intellectual property rights shall be respected, and all use of technology, information and know-how shall be conducted in a manner which does not endanger the intellectual property of Fiskars or other customers.

Fiskars’ Assets and Reputation
Suppliers shall safeguard Fiskars’ assets, and protect Fiskars’ reputation and brand equity. Each supplier shall have a responsible person in charge of asset safety. Suppliers shall incorporate CTPAT security criteria into their businesses if they export to the United States. Each supplier shall ensure that the information technology software employed and any supporting applications are well protected, causing no risk to Fiskars.

Management systems and commitment

  • Suppliers shall adopt or establish relevant management systems to ensure
  • compliance with applicable laws and regulations,
  • conformance with this Supplier Code of Conduct, and
  • facilitation of continuous improvement regarding responsibility and sustainability.

Company Statement and Commitment to Continuous Improvements
Supplier’s management shall understand and respect the importance of social and environmental responsibility and business ethics, and commit to improving these areas together with Fiskars.

Management Accountability and Responsibility
There shall be an identified manager in charge of corporate responsibility. This person shall actively, transparently and collaboratively communicate with Fiskars’ representatives.

Legal and Customer Requirements
Suppliers shall identify, monitor and understand applicable laws, regulations and customer requirements regarding corporate responsibility. Adequate documentation and records to evidence regulatory compliance and license to operate shall be in place.

Anonymous Complaints
Suppliers shall set in place an anonymous complaint mechanism. Programs shall be in place to ensure the protection of confidentiality and obstruction of retaliation regarding whistle blowing made in good faith.

Training and Communication
There shall be programs for training managers and workers about corporate responsibility. In addition to training, there shall be a process for clear communication to workers about supplier's responsibility policies, practices and performance.

Audits and Assessments
Fiskars may use its own audit process, and/or external auditors, to assess compliance. Fiskars may also ask for periodic self-assessments. There shall be a process for correction of responsibility deficiencies identified in audits, assessments and inspections.

Main references

Universal Declaration of Human Rights
ILO International Labor Standards
ISO 14001
OHSAS 18001
SA 8000
OECD Guidelines for Multinational Enterprises
United Nations Convention against Corruption
United Nations Global Compact